I specialise in helping accommodation providers to get more bookings by using the internet better

I consider the following types of business to be ‘accommodation providers’:

  • Hotel
  • Motel
  • Bed and Breakfast (B&B)
  • Guesthouse
  • Cottage
  • Chalet
  • Villa
  • Lodge
  • Serviced Apartment
  • Boutique Hotel
  • Chateau
  • Manor
  • Resort
  • Inn
  • Caravan Park
  • Hostel
  • Farmstay
  • Ski Lodge
  • Houseboat
  • Eco Glamping Yurt

You get the picture.

Throughout my articles about accommodation I call all these types of businesses ‘hotels’. It keeps things simple.


I work specifically with hotel owners because that’s where my experience lies. It’s also what I’m most interested in. I love to travel and I do quite a lot of it. I’d far prefer to work with hotels than shed companies or dentists, if ya know what I mean.

Previously I managed a resort in Vanuatu. I assisted that business with setting up a new website, setting up a channel manager, setting up MYOB and changing ownership.

I have also managed two different ski lodges in Australia.

When I started building websites and running workshops teaching people how to build their own website I found that a lot of my clients were hotel owners.

So I’ve picked up a lot of things along the way that are specific to the hospitality industry.

How I like to work with clients

I love to work with clients on an ongoing basis. 

We can make a lot of progress if I continue to work with you after your new website goes live. I can help to create new written content, create videos, look after SEO, pay attention to social media, write press releases, help to run contests, assist with retargeting campaigns, analyse what’s working and keep the site running smoothly.

45 things you can do to get more bookings

There are so many elements to succeeding on the internet. It’s not just about building a fabulous website, there are bazillions of other things to think about too.

I prepared a list of 45 things you can do to get more bookings to help you get a handle on it.

It’s broken into 6 sections to make life easier.

’45 things’ is a good reference guide for hotel owners, no matter where you are on the spectrum. Are you a brand new business and/or a complete novice about all that online stuff? Or are you totally comfortable with pretty much all of it, but looking to gain small but significant advantages over your competitors?

Read 45 things you can do to get more bookings.

Need help?

I work with a very small number of clients on an ongoing basis. If that sounds like exactly what you need, please go to the Help me Cath page.